About us
The CASA-ELVIRA.RO service is offered by Casa Elvira S.R.L. with headquarters in Suceava county, Vama, Stramtura, Cloșca street no. 1 bis, registered in the Trade Register under no. J33/1886/2018, having unique registration code 40220161, hereinafter referred to as the Company.
You can contact us by the following means:
By mail to the mailing address: str. Cloșca no. 1 bis, Stramtura, Vama, Suceava county, Romania
By e-mail to the address: contact@casa-elvira.ro (average response time 24 hours)
By phone at number: 0745345201 (daily between 10:00 and 18:00)
About casa-Elvira.ro
casa-elvira.ro is an e-commerce service that offers its users the opportunity to order the displayed services. Services are purchased based on orders received through the website or by phone.
Intellectual property
The content and design of casa-elvira.ro, as well as any other material related to it sent by you by email or provided by any other means (example: articles, design, product description and any other materials) belong to the Company and/or its collaborators – where this is expressly stated – (copyright) and are protected by intellectual property legislation. You may not use, reproduce or allow anyone to use or reproduce casa-elvira.ro materials without prior written permission from the Company.
You may not use frames (frames in the sense of the HTML language) or framing techniques (framing techniques in the sense of the HTML language) for brands, logos or other information protected by copyright law (including images, texts, interfaces, forms) of casa -elvira.ro without having prior written permission from the Company.
The limited, revocable and non-exclusive creation of hyperlinks to the casa-elvira.ro index page is permitted, as long as this action does not present the casa-elvira.ro service in a false, misleading, derogatory or offensive light. You may not use the Company’s logo or other graphic properties or trademarks as part of hyperlinks without Company’s prior written permission.
Registering as a user
The casa-elvira.ro website can be accessed free of charge, and simply browsing its pages is not conditional on registering as a user (creating a user account on the website). However, in order to benefit from certain services offered by the site, such as purchasing the services offered by it, receiving the casa-elvira.ro newsletter or checking the status of your own orders, you will need to register as a user (create a user account on the site) . Registration as a user requires your prior acceptance of the Terms and Conditions of use of casa-elvira.ro. These regulations constitute the contractual basis of the relations between users and the Company.
As the provisions of the Terms and Conditions of Use are subject to change, please review them periodically. If you no longer agree with their provisions, please stop accessing/using the services of casa-elvira.ro
If you use this Site, you are responsible for maintaining the confidentiality of your user account credentials created on the Site and agree to be responsible for all activities performed under your user account created on the Site.
casa-elvira.ro can sell products for children under 14 (fourteen) years of age, but sells them to adults who are authorized to make online payments by card or by any other payment method accepted by casa-elvira.ro If you are under 14 (fourteen) years old, you can purchase casa-elvira.ro products only with the help of a parent or guardian.
casa-elvira.ro reserves the right to close user accounts, modify or remove texts, images, hyperlinks or refuse the sale of products, at its own discretion.
Personal data
By registering as a user of casa-elvira.ro, we will request a series of personal data, such as your name and surname, email address, but also other personal information, which will allow you to be identified as a user of the casa-elvira.ro service . Also, to subscribe to the casa-elvira.ro newsletter or alerts, you will need to provide us with a valid e-mail address as well as other data related to you. Please access the page where the Privacy Policy is presented to you to know the information collected by casa-elvira.ro, regarding how it is used, as well as the rights related to the protection of your privacy.
Booking procedure
To buy and take possession of the products offered for sale on casa-elvira.ro, it is necessary to go through the following steps:
– identification and choice of services
– your registration as a user of casa-elvira.ro
– payment of services. Payment is made online or by bank transfer/payment order, under the regulated conditions, and the final cost will contain the price of the ordered product in accordance with the provisions of HG 448/2005.
By placing an electronic or telephone order on casa-elvira.ro, you agree to the form of communication (telephone or e-mail) through which the site conducts its operations.
How do I buy?
The prices
Except in cases where it is provided otherwise, the prices of the products displayed on casa-elvira.ro represent the final purchase prices (the company is NOT a VAT payer and therefore this tax will not be found on the invoices issued). The final purchase prices can be estimated according to the standard prices applicable in the industry of the respective service. The final purchase prices may not represent the most competitive prices in a particular service segment or for a particular period.
Payment methods
To pay for the ordered products, you can choose from the following payment methods: bank transfer/payment order or cash/cash on delivery. If you have chosen bank transfer/money order as your payment method, the next screen thanks you for placing your order and provides you with the relevant order and payment information. You will also receive this information by e-mail, in the form of an invoice. If you have chosen to pay cash on delivery, after placing the order you will receive by e-mail the relevant information for your order, in the form of an invoice, and you will pay the product to the person making the delivery.
How do I buy and pay for products on the casa-elvira.ro website by bank transfer/payment order?
You can buy products through casa-elvira.ro by following 3 steps:
a. Select the product you wish to purchase and click on the “Order Now” link.
b. Enter/confirm your personal data.
This information is necessary for the correct and efficient processing of the order placed by you. Please fill in the form correctly and indicate the persons to whom the invoice is made and the delivery is made. Your email address is extremely important as order information and ordered products will be sent via email. An incorrect email address slows down the entire ordering process. Moreover, the Company will not be able to contact you and inform you about the status of your order. Choose the desired payment method and confirm the data by choosing “Next Step”. If you have chosen the payment method Bank transfer/payment order, you will receive by e-mail an invoice with all the data regarding your order, the next step is to make the payment as soon as possible. In the process of making the payment by bank transfer/payment order, you must mention, in the Payment details section of the payment order, the number of the invoice received by email, which represents the confirmation of the placed order. After making the payment by bank transfer/payment order, please send us a payment confirmation to contact@casa-elvira.ro within 24 hours at most.
Reviews, comments, communications and other content
Users may post reviews, comments or other content; send suggestions, ideas, ask questions, propose articles or other types of materials, as long as their content is not illegal, obscene, threatening, defamatory, does not violate the right to privacy or the law regarding the protection of intellectual property; does not contain computer viruses, commercial, political communications, which incite hatred or intolerance on ethnic, religious, racial, sexual orientation grounds, collective messages or other forms of spam. In order to post reviews, comments, communications and other types of content, you may not use false email addresses or identities. casa-elvira.ro reserves the right, but does not have the obligation to remove or edit all types of content posted by users and does not have the obligation to periodically review this content. With the posting of reviews, comments, communications and other types of content on casa-elvira.ro, you transfer, except in cases where the Company indicates otherwise, the intellectual property rights, non-exclusively, perpetually, irrevocably, over the posted materials. The company has the right to modify, reproduce, transmit, adapt, publish, distribute the materials posted by users, through any means of mass communication, from any country. By posting reviews, comments, communications and other types of content on casa-elvira.ro, you give the Company the right to use your name in relation to the posted materials; warrant that you own or otherwise control the intellectual property rights in the materials you post; that the posted materials do not violate any of the conditions for posting reviews, comments, communications and other forms of content from users, of casa-elvira.ro.
casa-elvira.ro has the right, but not the obligation, to monitor, edit or delete any type of content or user activities on the Site. casa-elvira.ro is not responsible and assumes no responsibility for any of the materials posted by other third parties on the Site. casa-elvira.ro has the right not to publish all comments and articles proposed by users.
Major force
casa-elvira.ro, its affiliates and/and in general the suppliers of products or services to casa-elvira.ro cannot be held responsible for any delay or error resulting directly or indirectly from causes beyond their control. This exemption includes, but is not limited to: errors in the operation of casa-elvira.ro’s technical equipment, non-functioning internet connection, non-functioning telephone connections, computer viruses, unauthorized access to casa-elvira.ro systems, errors of operation, as well as the cases of force majeure stipulated by the Romanian legislation in force.
Advertising
casa-elvira.ro can display, on its pages, advertisements for the products in its offer as well as for products or services belonging to third parties. By using casa-elvira.ro and by accepting its Terms and Conditions of Use and the Privacy Policy, you directly express your consent to be the recipient of these commercial communications.
Claims of Violation of Intellectual Property Law
casa-elvira.ro respects the intellectual property rights of third parties. If you have noticed that the site contains information that infringes their right to intellectual property, please send us a notice to the email address: contact@casa-elvira.ro or contact us at the phone numbers or mailing address shown in the “Contact” section of this site.
Applicable Law
The services offered by the Company through casa-elvira.ro are governed by the provisions of Romanian laws, in particular Law 365/2002 on electronic commerce, Ordinance 130/2000 on consumer protection when concluding and executing distance contracts, HG 448/2005 and Directive European EC/96/2002 which regulates the tax regime for the green stamp, applicable to electronic products.
The terms and conditions of casa-elvira.ro are subject to Romanian legislation. In the event of a dispute, an amicable solution will be attempted first, within 30 working days from the registration of the complaint at the Company’s headquarters. If an agreement cannot be reached within the previously specified term, the disputes between the parties will be submitted to the resolution of the competent courts in the area of the city of Iași.
Presentation of the offer
casa-elvira.ro reserves the right to operate at any time, any changes to the prices and technical data present on the casa-elvira.ro website, without prior notice. The technical data present on the casa-elvira.ro website are informative and do not represent a contractual obligation. The photos on the casa-elvira.ro website are informative and there may be differences between them and the product.