{"id":8493,"date":"2022-09-16T13:56:43","date_gmt":"2022-09-16T10:56:43","guid":{"rendered":"https:\/\/casa-elvira.ro\/politica-de-garantii\/"},"modified":"2022-10-03T09:51:09","modified_gmt":"2022-10-03T06:51:09","slug":"guarantee-policy","status":"publish","type":"page","link":"https:\/\/casa-elvira.ro\/en\/guarantee-policy\/","title":{"rendered":"Warranty, cancellation and refund policy"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-bottom-small:20px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:capitalize;--fontSize:42;line-height:var(--awb-typography1-line-height);\">Warranty Policy<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1\"><p>To dispel any doubt from our potential customers, Casa Elvira has introduced the advance refund guarantee. Thus, any tourist who notices differences between the information presented on the site and the existing reality receives the advance back. All tourists who have crossed our threshold could find that the images on our website reflect 100% reality and are not rigged or &#8220;adjusted&#8221; to attract tourists in an incorrect way.<\/p>\n<p>What&#8217;s more, we have extended the warranty:<br \/>\n&#8211; you have made a reservation for at least two nights, paid in advance<br \/>\n&#8211; you arrived at the boarding house<br \/>\n\u2013 you benefited from accommodation and meal services on the first evening<br \/>\n\u2013 some of these services did not satisfy you, disappointed your expectations or were not consistent with those presented by us on the site<\/p>\n<p>then<\/p>\n<p><strong>WE WILL REFUND YOUR FULL AMOUNT, ASSUMING THE ENTIRE LOSS!*<\/strong><\/p>\n<p>(*with only one condition: to explicitly mention the dissatisfaction produced, so that we can correct it in the future)<\/p>\n<p>As for the meal, we keep the same policy: if you don&#8217;t like what you ordered, you get your money back on the spot. And if you haven&#8217;t had enough, the supplement is from the house!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-zoomin\"><img decoding=\"async\" width=\"500\" height=\"554\" alt=\"Guarantee policy at the Casa Elvira guesthouse\" title=\"Politica de garantii la pensiunea Casa Elvira\" src=\"https:\/\/casa-elvira.ro\/wp-content\/uploads\/2022\/09\/casa_elvira_pensiune_bucovina_vama_garantii-1.png\" data-orig-src=\"https:\/\/casa-elvira.ro\/wp-content\/uploads\/2022\/09\/casa_elvira_pensiune_bucovina_vama_garantii-1.png\" class=\"lazyload img-responsive wp-image-8465\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27500%27%20height%3D%27554%27%20viewBox%3D%270%200%20500%20554%27%3E%3Crect%20width%3D%27500%27%20height%3D%27554%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/casa-elvira.ro\/wp-content\/uploads\/2022\/09\/casa_elvira_pensiune_bucovina_vama_garantii-1-200x222.png 200w, https:\/\/casa-elvira.ro\/wp-content\/uploads\/2022\/09\/casa_elvira_pensiune_bucovina_vama_garantii-1-400x443.png 400w, https:\/\/casa-elvira.ro\/wp-content\/uploads\/2022\/09\/casa_elvira_pensiune_bucovina_vama_garantii-1.png 500w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 500px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-bottom-small:20px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:capitalize;--fontSize:42;line-height:var(--awb-typography1-line-height);\">Cancellation and Refund Policy<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p>Reservations can be canceled free of charge at least 3 days before arrival (until 2:00 p.m.).<br \/>\n50% of the total price of the accommodation will be charged if the reservation is canceled within 3 days before arrival.<br \/>\nFor orders paid by card, the amount will be returned to the same card used for the transaction, within 3-14 days of accepting the return.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8493","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/casa-elvira.ro\/en\/wp-json\/wp\/v2\/pages\/8493","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casa-elvira.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casa-elvira.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casa-elvira.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/casa-elvira.ro\/en\/wp-json\/wp\/v2\/comments?post=8493"}],"version-history":[{"count":12,"href":"https:\/\/casa-elvira.ro\/en\/wp-json\/wp\/v2\/pages\/8493\/revisions"}],"predecessor-version":[{"id":8822,"href":"https:\/\/casa-elvira.ro\/en\/wp-json\/wp\/v2\/pages\/8493\/revisions\/8822"}],"wp:attachment":[{"href":"https:\/\/casa-elvira.ro\/en\/wp-json\/wp\/v2\/media?parent=8493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}